In-Tune Tap Terms & Conditions
Last updated: 6 November 2026
In-Tune Tap
Please read these Terms and Conditions carefully before using the In-Tune Tap mobile application (the “App”).
1. About the App
In-Tune Tap is a mobile companion application used to accept in-person card payments via Stripe Terminal (Tap to Pay where supported).
2. Who we are
In-Tune provides software services for tutoring organisations. References to “In-Tune”, “we”, “us” or “our” mean the In-Tune service operator.
3. Payment processing
- Card payments are processed by Stripe and associated payment networks.
- Fees, chargebacks, disputes, and settlement timing are determined by Stripe and your Stripe agreement.
- You are responsible for ensuring you have the right to accept payments on behalf of your business and to comply with applicable laws.
4. Account setup
The App may guide you through creating and onboarding a Stripe Connect account so you can accept payments. The App stores a device credential used to authenticate future requests.
In-Tune may charge a platform fee on Tap payments. The fee is collected via Stripe Connect as an application fee and follows rolling volume tiers (shown in the App Settings). Stripe card processing fees are separate and governed by your Stripe agreement.
5. Security
- Keep your phone secured and do not share access with unauthorised users.
- Do not attempt to reverse engineer, tamper with, or bypass security controls.
- If you believe credentials have been compromised, sign out and contact support.
6. Availability
The App is provided “as is” and “as available”. Features may change and availability can be affected by device support, operating system updates, Stripe availability, network connectivity, or maintenance.
7. Inactive accounts and Stripe balances
If your In-Tune account is closed due to prolonged inactivity, you may no longer be able to use In-Tune Tap. Where your business used Stripe Connect, we may email business owners a link to access the Stripe Dashboard and withdraw any remaining balance. Settlement, disputes, and payout timing remain governed by Stripe.
8. Limitation of liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the App.
9. Changes to these terms
We may update these Terms from time to time. The latest version will be published on this page.
10. Contact
If you have questions about these Terms, please contact us at hello@in-tune.uk.